Welcome to Community Text

Dialogue’s Community Text service allows simple and effective two-way SMS messaging communication. Public and private organisations can now communicate with staff and customers using SMS.

The different types of solutions commonly used by communities are:

  • SMS to email - to provide customers with another channel of contact and a clear call to action. This is used in areas such as customer care, call centres and emergency services. It can also be used to gather information or feedback and is a popular form of communication for local authorities.
  • SMS Broadcast – can be used to communicate with staff or customers, to send out alerts and information.
  • Bespoke services – Dialogue can integrate SMS with your applications or build the right application or service to meet your requirements.
  • Two-way messaging – this type of service can be used for confirming appointments or tracking deliveries. It can also be used for campaigns such as surveys or votes.
  • Location Based Services - can be used for fleet tracking or field worker tracking and can also be integrated with job scheduling applications.